Frequently Asked Questions
Everything you need to know about achieving your hair goals.
How long does shipping typically take?
We process orders within 1-2 business days. Standard shipping within the continental US typically arrives in 3-5 business days, while international shipping can take 7-14 business days.
Are your hair care products sulfate-free and color-safe?
Yes, all products at The Mane Attraction are formulated without harsh sulfates or parabens, making them safe for color-treated, chemically processed, and natural hair.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your hair type, you can return it for a full refund or store credit, even if it has been lightly used.
Do you offer professional discounts for stylists?
Absolutely. Licensed professionals can apply for our Pro Program to receive exclusive pricing, bulk sizing options, and early access to new product launches.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Are your products cruelty-free?
Yes, we are committed to ethical beauty. None of our finished products or raw ingredients are tested on animals.